Want to get up to $51 from Amazon? What to do to join a $2.5 billion settlement Melina Khan and James Powel, USA TODAY October 20, 2025 at 12:49 AM 0 Amazon is set to pay out refunds to qualifying Prime users after a settlement the Federal Trade Commission called "historic.
- - Want to get up to $51 from Amazon? What to do to join a $2.5 billion settlement
Melina Khan and James Powel, USA TODAY October 20, 2025 at 12:49 AM
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Amazon is set to pay out refunds to qualifying Prime users after a settlement the Federal Trade Commission called "historic."
The retail giant agreed to the settlement to resolve an antitrust lawsuit the FTC filed in 2023 where federal officials alleged Amazon coerced millions of consumers into enrolling in Prime subscriptions, then made those agreements extremely difficult to cancel.
Amazon said in a statement after settlement was announced Sept. 25 that "it always followed the law" and that it worked "incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership." Amazon agreed to make some changes to its website as a part of the settlement.
The amount of money each customer gets from the $2.5 billion settlement is based on the total amount of Amazon Prime membership fees paid during the duration of their subscription. However, the amount maxes out at $51 per customer, according to the court order.
Here's what you about the Amazon Prime settlement.
An Amazon Prime box is seen on a customer's doorstep.Do you need to file a claim in the Amazon settlement?
Not at first.
Automatic payments will be sent to Amazon customers who used their Prime benefits three or fewer times over any 12-month period of enrollment will receive an automatic payment. Customers who qualify for the automatic payments will receive them by Dec. 24.
Amazon previously confirmed to USA TODAY that eligible customers will receive monetary compensation, not Amazon credits or gift cards. Payments will be processed by a third-party claims administrator.
The third-party claims administrator will send out information on how to make claims for those who do not qualify for automatic payments by Jan. 23, 2026. Eligible claimants will have until July 23, 2026, to submit the forms.
Who is eligible to get paid from Amazon's settlement?
To be eligible for a settlement payment, Amazon customers must have signed up for Prime between June 23, 2019 and June 23, 2025, according to the court order.
Customers are only eligible for payment if they unsuccessfully tried to cancel their Prime subscription, or if they signed up for Prime through what the documents call a "challenged enrollment flow."
The "challenged" flow means any subscription started through certain pages on Amazon's website, including the "Universal Prime Decision Page, the Shipping Option Select Page, Prime Video enrollment flow, or the Single Page Checkout," per the court order.
This article originally appeared on USA TODAY: Amazon is set to pay a $2.5B settlement. How to get up to $51
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