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- US safety regulator opens recall query into over 27,000 Polestar 2 vehicles</p>
<p>July 11, 2025 at 5:10 AM</p>
<p>(Reuters) -The U.S. National Highway Traffic Safety Administration said on Friday it had opened a recall query covering 27,816 of Sweden-based EV maker Polestar's Polestar 2 vehicles over a loss of rear-view camera image.</p>
<p>A recall query is an investigation opened by safety regulators when a remedy to solve an issue appears inadequate.</p>
<p>The NHTSA said Polestar had in June last year recalled certain 2021 to 2024 Polestar 2 vehicles over issues with the rear-view camera relating to limited visualization, becoming inoperable, or incorrect functioning in reverse gear.</p>
<p>Polestar had proposed to remedy this condition via a software update, minimizing a graphical rendering limitation by shortening the retry times of the camera streams, as well as removing the rendering of the map in the driver display during reversing.</p>
<p>However, the NHTSA has received 109 complaints for earlier rear-view camera failures persisting even after the recall remedy was completed.</p>
<p>In July, the Office of Defects Investigation (ODI) discussed the complaints with Polestar, which confirmed that its software update did not correct the original issue.</p>
<p>The ODI has opened the recall query to evaluate whether Polestar's earlier remedy was adequate.</p>
<p>Polestar did not immediately respond to a Reuters request for comment.</p>
<p>Demand for Polestar's EVs has been weighed down in several markets by high interest rates, inflation and availability of more affordable hybrid or gas-powered options.</p>
<p>However, demand for the company's EVs has remained resilient in Europe due to offers and discounts.</p>
<p>(Reporting by Arsheeya Bajwa in Bengaluru; Editing by Tasim Zahid and Maju Samuel)</p>
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