‘Are the computers on lunch break?’ blasts Walmart customer as self-checkout shakeup makes shopping ‘infuriating’ | 3V98ZFG | 2024-05-12 17:08:01
'Are the computers on lunch break?' blasts Walmart customer as self-checkout shakeup makes shopping 'infuriating' | 3V98ZFG | 2024-05-12 17:08:01
A WALMART shopper is fed up over frequently closed self-checkout lanes and is confused as to why they would not always be available.
The shopper argued Walmart self-checkouts should always be available to use since they are machines.
A user on X, formerly Twitter, explained their frustration with the closed self-checkouts.
"It drives me nuts when you go to a place like Walmart or anywhere with self-checkout and half of the stations are closed," Tony (@cardinalfan9633) said on X.
"Are the self-checkout computers on their lunch breaks?"
Another Walmart shopper made a sarcastic comment about the store's checkout process.
"Shopping at Walmart is usually easy until you have to checkout," they replied to Tony's tweet.
"Can be infuriating!"
SELF-CHECKOUT WOES
Many shoppers are unhappy with the number of self-checkouts kept open throughout the day at their Walmart store.
Walmart shopper Colleen shared a post on Facebook to explain her self-checkout troubles and how there were "rarely any lanes open."
"Walmart I have a huge bone to pick with you," Colleen said.
"You have removed the option to self-checkout unless you are a Walmart member."
<!-- End of Brightcove Player --> Self-checkout also makes some customers feel as if they are employees of Walmart and are working for free.
"I am still waiting on my paycheck for working there every single time I have to use self-checkout," another Walmart customer said on X.
Someone else said, "I am going to start to bill you for my time if you can't solve these service issues."
Some Walmart stores have even started to limit who can use self-checkout.
</div> </div> This is due to certain self-checkouts being reserved for Walmart+ subscribers.
A Walmart+ membership costs $98 annually.
"We continually look at ways to provide our customers with the best shopping experience and that includes adjusting the checkout area in stores," Walmart spokesperson Josh Havens told Business Insider.
However, Walmart insists its membership plan is not intended to replace all self-checkouts at a price.
"It is not intended to increase the W+ memberships," Walmart spokesperson Joe Pennington told The U.S. Sun.
The U.S. Sun has reached out to Walmart for comment on the matter.
More >> https://ift.tt/nGMELaB Source: MAG NEWS
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