'I just wanted it to go away,' cries woman who lost $30k trying to renovate roof – an eviction sign told her the truth | 45OIATZ | 2024-03-11 19:08:01
Susan Duncan says she did her analysis, however nonetheless fell for a
A HOMEOWNER has revealed how she lost more than $30,000 making an attempt to get her roof replaced – and the heart-sinking moment she realized she'd been tricked.
Susan Duncan says she did her analysis, however nonetheless fell for a scam contractor who strung her along with a collection of promises to complete the work she had paid him for.



She first contacted restoration, roofing, and development firm Scope after researching several companies round her residence in Henderson, Texas.
After a visit to the agency's website and spotting yard signs around city, Susan was satisfied it was reliable.
The company even had a Higher Business Bureau emblem on its business card, which ought to be an indication of high quality service.
She handed over $30,000 for the work on her home and her late mom's, and the corporate confirmed and set a date for when it will happen.
Nevertheless, after originally hiring the agency to exchange her roof in the summertime of 2023, Susan stated she was continually given excuses for why the work couldn't begin.
Often, these can be weather-related, with rain or excessive temperatures inflicting the corporate to cancel on the final minute.
"He was texting me all along, telling me we're going to get to it this time," she stated.
"However then there can be rain in the forecast or we may have that 100-degree weather."
By October 2023, with work still not began, Susan was getting suspicious.
She paid a go to to the corporate's workplace in Henderson when she saw a observe that stopped her in her tracks.
<!-- End of Brightcove Player --> An eviction notice had been positioned on the door, and Susan realized she had been scammed.
"I was embarrassed about it, didn't want anyone to know," she informed local Fox outlet KETK, adding she had no concept what to do. "I simply needed it to go away."
However her prayers have been answered when local firm Stonewater Roofing heard about her story and provided to switch her roof free of charge.
The company's co-owner Jacob Regulation stated, "Our aim was just to try to help her out a bit bit."
Susan stated she had "prayed" for help and believed Jacob's intervention was "god's answer."
The Higher Enterprise Bureau provides advice for find out how to avoid rip-off roofers.
So-called "storm chasers" are individuals who attempt to target weak individuals when the climate turns and they are determined.
"Take time to buy round and get at the very least three estimates based mostly on the identical specs and supplies. Take a look at references which might be no less than one yr previous and confirm licensing with local businesses," the bureau advises.
"Hire regionally every time potential. Likelihood is, if the company just isn't from the world, they are much less more likely to come back and make a repair do you have to discover one thing they missed.
"By no means pay for work in full prematurely. The Higher Business Bureau recommends a shopper by no means pay greater than half earlier than the contractor begins repairs and don't pay the remaining stability till you're glad with the work. A great guideline is to pay by the rule of thirds: pay a one-third deposit, one-third when the job is 50% complete, and one-third once the job is completed."

A few of the texts Susan was despatched by the rogue contractors[/caption]

One other agency replaced Susans roof totally free after hearing her story[/caption]
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Jacob Regulation stated he needed to assist her out somewhat bit[/caption]
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