'It's so messed up,' says Lyft driver who watched $500 disappear in an instant – all he did was accept a ride request | C95XY0G | 2024-02-24 19:08:01
Caine Hager, of Denver, Colorado, enjoys providing
A LYFT driver has been scammed out of his hard-earned cash after being informed that his account was being suspended resulting from a nasty evaluate.
Caine Hager, of Denver, Colorado, enjoys providing transportation to individuals with out cars and interacting together with his clients.
Hager stated after a journey to Denver International Airport, he acquired a request for somebody who needed to be picked up on one aspect of the airport and dropped off on the other aspect.
"It's not regular, but I assumed perhaps it's only a shopper that needs to go from the west aspect to the east aspect, and I may help them out," he advised local Fox affiliate KDVR.
Before Hager might drive to the rider, he acquired a request to call the lady.
Nevertheless, when he did, a man answered the decision as an alternative.
"They stated, 'That is the Lyft help staff, out of your last shopper. You simply acquired a nasty evaluate, and it stated that your profile didn't match the look of the driving force and we're suspending your account presently,'" he recalled.
Hager knew that his image matched, so he waited 25 minutes for verification from the caller.
As soon as his verification checked out, the caller stated that to make up for the delay, the corporate would give Hager $50.
Nevertheless, he had to undergo a process instantly to obtain his compensation.
"Once you click on accept on the categorical pay, that money goes on to their card from my account," he stated.
<!-- End of Brightcove Player --> This allowed the scammer to steal $500 from Hager.
"That's the trick. They scare-tactic you to have the ability to scare you and make you assume in a different way," Hager stated.
Hager advised the outlet that he needed to share his story to warn other rideshare drivers.
"I feel it's so messed up that there are individuals on the market that don't really care about taking anyone's revenue that they're making," he stated.
Lyft gave a press release to The U.S. Solar relating to the rip-off.
"After the driving force reported the suspicious exercise, we began investigating the incident and shortly took motion. The driving force's account was secured, and their earnings have been reimbursed. We additionally permanently eliminated the rider's account from the Lyft platform," a Lyft spokesperson wrote.
"We remind drivers to right away contact Lyft once they discover any suspicious exercise on their account so that we will help tackle the state of affairs and to not share personal info and security codes with unknown individuals."
On the Lyft website, it discusses phishing scams that try to trick users into giving out their private info.
The warning tells its clients that the scams can happen over telephone, text, or e-mail and to ignore the messages if they receive them.
"No Lyft worker will ask you for private information until you reach out first," the company stated as a reminder.
Should you obtain a text or e-mail, do not click the link offered as it might permit hackers to have access to your accounts.
The Drivers Union launched an alert in July 2023 to Uber and Lyft drivers warning them about suspicious calls or in-app messages that could be making an attempt to entry their accounts.
"Most of these scams work the same method," the alert read.
"Scammers will contact drivers, either over the telephone or via in-app chat, pretending to be Uber or Lyft.
"The scammers inform drivers that they need to achieve entry to their account to fix some drawback.
"Once they've obtained the drivers' login info, they're capable of add their own cost technique and steal the drivers' earnings.
"They could additionally edit the drivers' account info to stop them from logging back in."
The U.S. Solar has beforehand reported on one other Lyft driver who was scammed out of $1,000 throughout a telephone call scheme.
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